• Lead membership strategy, recruitment, and retention to rebuild and expand engagement across industries.
• Partner with the President & CEO to strengthen relationships with major investors, corporate partners, and small businesses.
• Oversee a talented team focused on delivering exceptional member value and high-impact events.
• Play a pivotal role in rebuilding membership and amplifying the Chamber’s voice as a trusted, unifying force for the region.

Another Source’s client, San Jose Chamber of Commerce, is recruiting a Director of Membership Development to join their team.  

Here’s a little about San Jose Chamber of Commerce and the position they are recruiting for:   

The San Jose Chamber of Commerce is on the cusp of becoming the most impactful and unifying voice for business in the San Jose and Silicon Valley region. With deep roots in advocacy, business development, and civic leadership, the Chamber is driving a bold vision for economic growth—anchored in innovation, inclusive prosperity, and a vibrant downtown core. As the region navigates transformative opportunities in technology, sports, entertainment, and infrastructure, the Chamber is uniquely positioned to connect business leaders with decision-makers, advance policies that strengthen competitiveness, and champion San Jose as a world-class place to live, work, and invest. 

Learn more about the San Jose Chamber of Commerce: https://www.sjchamber.com/  

Your Impact 

The Director of Membership Development will serve as a key architect of the Chamber’s growth and engagement strategy, leading efforts to expand membership, strengthen retention, and deliver exceptional value to the region’s diverse business community. This visible leadership role is central to advancing the Chamber’s mission of driving economic vitality, collaboration, and innovation across one of the most dynamic regions in the country. 

Reporting directly to the President & CEO, the Director will design and execute a comprehensive strategy for membership recruitment, engagement, and communication. This includes leading a high-performing membership team, implementing data-driven processes and performance metrics, and collaborating closely with the Chamber Ambassadors and Board Membership Committee to maximize recruitment and retention outcomes. A key focus will be growing and stewarding the Impact Investor portfolio, engaging corporate and large-business members, and supporting the President & CEO and Board in cultivating strategic relationships that advance the Chamber’s long-term vision. 

This is an exciting opportunity for a strategic, entrepreneurial, and relationship-focused leader who thrives in fast-paced environments and is motivated by measurable impact. The ideal candidate will bring a blend of strategic insight and hands-on execution—someone who can translate vision into action, inspire collaboration, and elevate the member experience through creativity, service, and innovation. 

What you will be doing:  

Chamber Membership Communication 

Strong communication, both with our members and the broader community, is at the heart of the Chamber’s success. Our members rely on timely, transparent, and engaging communication to understand how their investment drives impact and to stay connected to opportunities for growth and collaboration. Externally, clear and consistent communication ensures that the public, media, and policymakers understand the Chamber’s leadership role in shaping San Jose’s economic future. Every message, event, and story reinforces trust, visibility, and alignment - helping the Chamber amplify the voice of business across the region. 

• Develop and implement an annual Marketing Strategy ensuring maximum Chamber brand recognition. 

• Serve to enhance the Chamber’s visibility and promote it as a vital organization to the business community. 

• Strategically assess member communication needs and collaborate with the President & CEO to develop and deliver tailored content. 

• Acquire proficiency in Chamber communication platforms, such as Growth Zone, social media channels, and Canva, facilitating internal cross-training and support. 

• Ensure staff and membership have knowledge of utilizing Growth Zone effectively. 

Supervise the Production of Chamber Programming and Events  

Fostering member engagement is an utmost priority at the Chamber. We are committed to delivering a rich variety of opportunities for interaction, spanning from networking sessions, educational forums, industry-specific gatherings and C-Suite roundtables. Our current calendar is accentuated with annual signature events like the City Study Mission, BBQ and Leaders & Legacy Dinner. With an ambitious vision, we're looking to expand our offerings to provide dynamic, useful and memorable experiences for our members. 

• Ensure the implementation of current Chamber programs and events, including promotional communication, logistical planning, and on-site assistance as required. 

• Supervise the Membership Experience Manager in producing Chamber networking events, webinars, trainings, ribbon cuttings and anniversary celebrations, ensuring seamless execution of these events. 

• Utilize member feedback to identify opportunities for enhancing existing member programs and developing new events to meet evolving needs and preferences. 

• Source and maximize sponsorship dollars and in-kind giving across event spectrum. 

• Create unique, executive-level experiences focused on high-tier Impact Investors for attraction and retention. 

Team member responsibilities 

• Participate with the Chamber team in providing adequate coverage and sharing office management duties 

• Available to work additional hours on occasion to ensure the timely completion of all responsibilities related to this position 

• Ability to meet physical demands and perform the essential job functions within the work environment identified in this job description. 

Minimum Requirements 

• Driven, innovative, and results-oriented professional with the ability to think creatively, act independently, and deliver measurable outcomes. 

• Proven success in building and expanding membership or customer bases, ideally within a Chamber of Commerce, business association, or B2B environment. 

• Strong network of professional relationships with the ability to cultivate partnerships and identify prospective members. 

• Experienced team builder and leader, skilled in recruiting, hiring, training, and motivating high-performing sales or membership development teams. 

• Strategic and detail-oriented planner with exceptional project and process management abilities; adept at managing multiple priorities, timelines, and deliverables with precision. 

• Trusted and reliable communicator who demonstrates integrity, accountability, and transparency in all professional interactions. 

• Analytical problem-solver with the ability to gather insights, assess challenges, and implement timely, effective solutions. 

• Adaptable and composed under pressure, capable of adjusting quickly to shifting priorities and dynamic environments. 

• Service-driven mindset with a passion for building relationships, delivering outstanding member experiences, and resolving issues with empathy and professionalism. 

• Excellent written, verbal, and interpersonal communicator, able to convey ideas clearly and engage a variety of audiences. 

• Technologically fluent, with proficiency in Microsoft Teams, Outlook, PowerPoint, social media tools, and CRM/contact management systems. 

• Expected to serve as the in-house expert for Chamber membership management software (GrowthZone) and evaluate CRM enhancements or replacements as needed to optimize performance and data accuracy. 

Compensation & Benefits 

Base Salary: $140,000 – 160,000 per year. Plus bonus structure based on new membership dollars received. 

Comprehensive Benefits Package, including: 

• Medical, dental, and vision coverage (with family options) 

• HSA and FSA programs 

• 401(k) with 100% match up to 5% of compensation 

• Monthly cell phone reimbursement 

• Parking pass for San Pedro Square Garage 

• Mileage reimbursement for business travel 

• Paid holidays, personal days, vacation, and sick leave 

• Professional development and leadership training opportunities 

Another Source works with their clients, on a retained project basis. As you read through the job posting and review the list of qualifications (required and/or preferred), please do not self-select out if you feel you do not meet every qualification. No one is 100% qualified. We encourage you to apply and share your story with us. 

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